Company Details

Company Overview

Nihilent is a global consulting and services company using design thinking approach to problem-solving and integrated change management. Our comprehensive range of expertise in process and technology enables customers to achieve new heights of business performance. Nihilent has a significant presence in India, USA, UK, Australia, and South Africa. We are a CMMI® Level 5 appraised and ISO 9001: 2015 certified company. Nihilent provides a comprehensive range of process and technology-led transformation services leveraging advanced analytics, artificial intelligence, blockchain, business intelligence, data science, cloud services, IoT, and machine learning. We focus these services to Banking, Financial Services, Insurance, Retail, Supply Chain & Manufacturing, Media and Entertainment, and Healthcare organizations. Customer centricity is a mission at Nihilent, pursuing we have developed and been awarded a patent for Change Management based on our MC3 ® framework for Performance Management and Strategy Execution. We also have a patent for our predictive ‘Customer Loyalty Evaluation’ (CLE) model – 14 Signals® – which enables businesses to identify the loyalty drivers and build enduring customer loyalty successfully. Additionally, we have developed a patent-pending design-thinking based Product Lifecycle Development framework- Policy-D. It provides a structure that is measurable on a predetermined parameter, aligning the needs, wants and aspirations of customers to the product being developed. The model evaluates the success of the product based on its usability, aesthetics and most importantly, emotional connect. Using our insights, we continue to enhance customers’ business outcome and efficiency by enabling effective decision-making. Creating an enriching customer experience and accelerating their revenue and growth.