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Operations

Operations

TNQ Technologies Pvt Ltd

Information Technology , Operations

Chennai,Tamil Nadu Post Date May, 23 2019 Age Range 28 To 33 Annual CTC ( 4 - 5 Lacs ) ( Experience: 4-9 Years )

Overview

Assistant / Deputy Manager - Operations (e-publishing Industry) TNQ Technologies Pvt Ltd 4.4(11 reviews) 4 - 9 yrs Chennai

Skills

  • Candidate with a minimum of 4 to 9 years experience in handling the typesetting production of Journals. Desired candidate should have thorough knowledge of Journals workflow. Good experience in complete project management of Journals including author liaison and production tracking. Should have interacted with the customers directly on a day-to-day basis. Should be well versed in project management and handling multiple projects. Should coordinate with the department heads in analyzing the customer feedback and come up with corrective and preventive actions. Should have handled large teams with excellent team handling skills.

Job Description

  • Responsible for handling end to end project management for journals team. Responsible for analyzing feedback from customers and taking appropriate corrective and preventive measures (along with the functional heads, when it is related to a production error) Driving the teams to make them to meet customers requirements and specifications. Ensuring that clients delivery requirements are met per the TAT SLA. Handling communication with client as 1st level escalation. Invoicing.
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